nogd77 Privacy Policy

nogd77 ("we", "us", "our") operates the online casino and sports betting platform available at nogd77.app (the "Platform"). We are committed to protecting the privacy of all individuals who use our services, including players based across Bangladesh — in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

This Privacy Policy describes the types of personal data we collect, the purposes for which we use it, the circumstances under which we may share it, the security measures we apply to protect it, and the rights you have regarding your own data. Please read this document carefully. By registering an account on the Platform or by continuing to use any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming page, which form part of the broader agreement between you and nogd77 .

When you interact with the nogd77 Platform, we may collect the following categories of personal data:

We do not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly required for identity verification. We do not collect data from individuals under the age of 21 and will delete any such data immediately upon discovery.

nogd77 collects personal data through the following channels:

• Direct interactions: Data you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting our support team, or responding to surveys and promotions.
• Automated technologies: As you navigate the Platform, we automatically collect technical data using cookies, server logs, and similar tracking technologies. See Section 8 for full details on our cookie practices.
• Third-party sources: We may receive data about you from identity verification providers, payment processors (bKash, Nagad, Rocket), fraud prevention agencies, and analytics partners, where such sharing is necessary to operate the Platform safely and in compliance with anti-money laundering obligations.

nogd77 uses personal data for the following purposes, each supported by a legitimate legal basis:

• Account registration and management: To create and maintain your player account, verify your identity and age (you must be 21 or older), and manage your account settings and preferences.
• Processing transactions: To handle deposits and withdrawals in Bangladeshi Taka (৳) via supported payment methods and to maintain accurate records of all financial activity on your account.
• Providing gaming services: To allow you to access and play casino games, sports betting markets, slots, Fortune Horse, Super Wheel, and other entertainment products available on the Platform.
• Customer support: To respond to your enquiries, resolve complaints, and provide assistance with technical issues or account queries.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, collusion, and other forms of prohibited conduct that could harm the Platform or its users.
• Legal and regulatory compliance: To meet our obligations under applicable anti-money laundering (AML) regulations, to retain records as required by law, and to cooperate with lawful requests from competent authorities.
• Responsible gaming: To monitor player behaviour for signs of problem gambling and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion requests.
• Marketing communications: To send you promotional offers, bonus notifications, and updates about new games or features — but only where you have provided your explicit consent or where we have a legitimate interest to do so. You may opt out at any time.
• Platform improvement: To analyse aggregated, anonymised usage data to understand how players use the Platform and to improve its performance, design, and content.

We will not use your personal data for any purpose that is incompatible with the purposes described above without first obtaining your consent or notifying you of the new purpose.

nogd77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment processors: Mobile wallet providers (bKash, Nagad, Rocket, Upay) and banking partners (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank) who process deposits and withdrawals on your behalf.
• Identity verification providers: Third-party KYC (Know Your Customer) services that assist us in verifying your identity and age in accordance with our anti-fraud and responsible gaming obligations.
• Game technology providers: Studios such as Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe whose platforms power the games available on nogd77. These providers may receive limited technical data (such as session tokens and bet records) to deliver game content and resolve disputes.
• IT and hosting infrastructure providers: Cloud hosting and cybersecurity partners who maintain the technical infrastructure on which the Platform operates, subject to strict confidentiality obligations.
• Legal and regulatory authorities: Law enforcement agencies, courts, financial intelligence units, or other competent governmental bodies where we are required by applicable law, court order, or regulatory mandate to disclose your information.
• Professional advisers: Lawyers, auditors, accountants, and insurers who provide professional services to nogd77, bound by duties of confidentiality.

Any third party to whom we disclose your personal data is contractually required to handle it in accordance with applicable data protection standards and to use it solely for the purposes for which it was shared. We do not permit our service providers to use your data for their own independent marketing or commercial purposes.

nogd77 retains personal data only for as long as it is necessary to fulfil the purposes set out in this Privacy Policy, including for the purposes of satisfying legal, regulatory, accounting, or reporting requirements.

As a general principle, account and transaction records are retained for a minimum of five years from the date of account closure or last transaction, whichever is later, to comply with applicable anti-money laundering record-keeping obligations. Marketing preference data and communications history may be retained for shorter periods depending on the nature of the data.

When your personal data is no longer required for any legitimate purpose, nogd77 will securely delete or anonymise it so that it can no longer be associated with you as an individual. If deletion is not technically feasible in the short term (for example, due to data stored in backup archives), we will isolate the data from further processing until deletion is possible.

As a user of the nogd77 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Request" and your registered account username.

• Right of access: You may request a copy of the personal data nogd77 holds about you, together with information about how it is used and with whom it is shared.
• Right to rectification: You may ask us to correct any inaccurate or incomplete personal data we hold about you. You may also update certain account details directly through your account settings.
• Right to erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations that require us to retain it.
• Right to restrict processing: You may ask us to temporarily restrict processing of your personal data in certain circumstances, for example while a dispute about its accuracy is being resolved.
• Right to data portability: Where we process your data by automated means on the basis of your consent or a contract, you may request a copy of that data in a structured, commonly used, and machine-readable format.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to other processing based on legitimate interests, though we may be entitled to continue processing if we can demonstrate compelling legitimate grounds.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

We will respond to all verified privacy requests within 30 calendar days. In complex cases we may extend this period by a further 60 days, in which case we will notify you of the extension and the reasons for it. There is no charge for submitting a privacy request, although we reserve the right to charge a reasonable administrative fee for manifestly unfounded or repetitive requests.

The nogd77 Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly, to remember your preferences, and to collect anonymised analytics data that helps us improve your experience.

The following categories of cookies may be placed on your device:

• Strictly necessary cookies: These are essential for the Platform to function and cannot be disabled. They include session authentication tokens, security cookies, and load-balancing cookies.
• Functional cookies: These remember your preferences (such as language settings and display preferences) to provide a more personalised experience. Disabling these cookies may affect Platform functionality.
• Analytics cookies: We use anonymised analytics data to understand how users navigate the Platform — which pages are visited most frequently, where users encounter difficulties, and how long sessions last. This data is aggregated and does not identify individual users.
• Marketing cookies: Where you have consented, these cookies allow us to display relevant promotional content within the Platform based on your activity and preferences.

You can control and manage cookies through your browser settings. Most modern browsers allow you to refuse all cookies, accept only certain types, or delete cookies already stored on your device. Please be aware that disabling certain cookies may impair the functionality of the Platform, including your ability to log in and access your account.

nogd77 applies comprehensive technical and organisational security measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of sensitive account and financial data at rest.
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of Platform infrastructure.
• Multi-factor authentication options available to all registered users to protect account access.
• Incident response procedures to detect, contain, and report any data breach in a timely manner.

While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

The nogd77 Platform serves players primarily in Bangladesh. However, some of our technology partners and service providers may be located in other countries. Where personal data is transferred outside Bangladesh, we take steps to ensure that appropriate safeguards are in place, including contractual clauses that require recipients to protect data to a standard consistent with this Privacy Policy.

By using the Platform, you acknowledge that your data may be transferred to and processed in countries outside Bangladesh for the operational purposes described in this Privacy Policy. We will not make such transfers where doing so would expose your data to materially lower protections than those described herein.

The nogd77 Platform is strictly restricted to individuals aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has provided personal data to us or has created an account on the Platform, we will take immediate steps to delete that data and close the account.

If you are a parent or guardian and believe that your child may have accessed or registered on the Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

nogd77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. Revised versions will be published on this page with an updated effective date. Where changes are material, we will endeavour to notify registered users via email or through a prominent notice on the Platform.

We encourage you to review this Privacy Policy periodically. Your continued use of the Platform after any revision constitutes your acceptance of the updated policy. If you do not agree to the revised policy, you must discontinue use of the Platform and may request account closure by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way nogd77 handles your personal data, please contact our privacy team using the details below. We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a full response within 30 calendar days.

Email: [email protected] (plain text — not a clickable link)
Response hours: Bangladesh Standard Time (BST, UTC+6), Monday to Sunday
Subject line: Please use "Privacy Request" or "Privacy Enquiry" to help us route your message correctly.

All communications regarding your privacy rights should be sent from the email address registered to your nogd77 account to allow us to verify your identity before processing your request.